Terms of service
Terms of Service - Online Orders ONLY
Last updated: 17/06/2025
Important: These Terms of Service apply solely to transactions made through our online store. They do not govern any part of our local, in-person services or bookings. For terms related to local services, please contact us directly.
Welcome to Mirage Blinds Spares, an online store specialising in window blind spare components. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Information
This website is operated by Mirage Blinds Spares. Throughout the site, the terms “we”, “us” and “our” refer to the store. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Use of the Website
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink.
You agree that you will not use the site for any unlawful or unauthorised purpose and that you are at least the age of majority in your country, or that you have given us your consent to allow any minor dependents to use this site.
3. Products and Descriptions
We make every effort to display our products and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any colour or detail will be accurate. All product dimensions and specifications are approximate and provided in good faith.
We reserve the right to modify or discontinue any product without notice, at any time.
4. Pricing and Payment
All prices are listed in Pounds Sterling (GBP) and are inclusive of VAT (if applicable), unless otherwise stated. We reserve the right to change prices at any time.
Payment must be made in full at the time of ordering using one of the accepted payment methods. All transactions are processed securely through Shopify Payments.
5. Order Acceptance and Cancellation
We reserve the right to accept or reject any order for any reason, including but not limited to stock availability, errors in product or pricing information, or suspected fraudulent activity.
If we cancel an order after payment has been taken, we will refund the full amount paid using the original payment method.
6. Delivery
Delivery times are estimates and may vary depending on the delivery location and service used. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
Full delivery details can be found in our [Shipping Policy].
7. Returns and Refunds
Our full returns and refunds policy is available [here – link to policy]. Customers are responsible for return shipping unless the item is faulty or sent in error. We do not provide free return labels.
8. Intellectual Property
All content on this website—including text, images, graphics, and logos—is the property of Mirage Blinds or its content suppliers and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental or consequential damages arising from the use of, or inability to use, our website or products. This includes, but is not limited to, errors, omissions, loss of data, or delays in delivery.
10. Privacy
Your privacy is important to us. Please review our [Privacy Policy] for details on how your personal information is collected, used, and protected.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of The United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of The United Kingdom.
12. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes acceptance of those changes.
Contact Information
If you have any questions about these Terms, please contact us at:
mirageblindsspares@gmail.com